Last Updated: 10-12-2025

The veterinary guidance offered through Cuddl (“we”, “our”, “us”) is intended solely for general nutrition support and does not replace professional medical diagnosis, treatment, or emergency care. Please read the following carefully.

1. Not a Substitute for Medical Care

   Any nutrition assessment, consultation, or advice provided by our veterinary partners is:

   • General in nature
   • Based on information provided by the pet parent
   • Intended only to guide dietary and supplement choices

   It should not be considered:

   • A medical diagnosis
   • A prescription
   • A treatment plan
   • Emergency veterinary care

   If your dog is experiencing symptoms, illness, injury, or discomfort, please consult your primary veterinarian immediately.

2. Accuracy of Information

   All recommendations depend on the information you submit about your dog. Cuddl and its veterinary partners are not responsible for incomplete, inaccurate, or misleading details provided by the user.

3. No Veterinary–Patient Relationship

   Using our nutrition assessment or consultation service does not create a veterinarian–client–patient relationship (VCPR) as defined under Indian veterinary rules. Our services are informational only and should not be treated as clinical veterinary care.

4. Supplement Usage

   Our products are formulated as daily nutritional supplements. They are not medicines and are not intended to cure, treat, or prevent any disease.

   For pets on medication or with chronic medical conditions, please consult your primary veterinarian before starting any supplement.

5. Emergency Situations

   If your pet displays severe symptoms such as:

   • Vomiting
   • Diarrhea
   • Seizures
   • Breathing difficulty
   • Sudden lethargy
   • Loss of consciousness
   • Bleeding or injury

   Please contact your nearest veterinarian or emergency clinic immediately. Cuddl’s online guidance cannot address urgent medical needs.

6. Liability Limitation

   Cuddl House Private Limited and its veterinary partners:

   • Do not accept liability for medical outcomes
   • Cannot guarantee specific health results
   • Are not responsible for misuse or overuse of supplements

   Use of our products and services is at the discretion and responsibility of the pet parent.

7. Consent

   By using Cuddl’s nutrition assessment or consultation services, you acknowledge and agree that:

   • The information provided is for general guidance only
   • A formal veterinary diagnosis or treatment cannot be provided
   • You are solely responsible for making decisions regarding your pet’s health
8. Contact

   For questions related to this disclaimer or our services, contact:
   📧 hello@cuddlpet.in